Email Problems Solved -Troubleshooting

Welcome to our email page!We have tried to solve common hiccups associated with emails for you!

Emails comes back with failed to deliver message!

This normally happens when the email fails to reach its destination and is bounced back.The email address might not be correct so please check again.It should look something like this: 'name@domain.suffix e.g (name@zimbabweonline.info )'Read the header of the returned message for more clues to the problem.

Unwanted email (Spam)

If you continue to receive unwanted emails you can block future sending by clicking in the inbox,then select Message ,Block Sender.

Problems with remembering email addresses?

You could avoid forgetting addresses by right-clicking on a message header in your inbox,then select 'Add sender to address book' to record the address.When composing a new message in future,click on the To button to select and use it.

Accessing attachments

To access your email attachment,first select the message,then look for the attachment icon (this is often a paper clip)Double-clicking on the attachment icon,or right clicking on it and choosing an Open or Save option from the menu,works with most email programs.

Can't send attachments

lf you are failing to send attachments it might be the size of the attachments.Most ISP's limit the maximum size of such attachments from 1 to 2MB.Its advisable to shrink the attachment with graphic software such as Paint Shop,Graphic Converter and save it in JPEG format.Its more efficient to save your attachments in this format.lf its text you are sending attach it as plain text from note pad.

Watch for spelling Mistakes

The major draw back with email is once its send -its send.Spelling mistakes could be embarrassing.Take caution!However ,most email programs are now fitted with spelling check!